Effective Date: May 16, 2026
Welcome to Ceramic Studio. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General Information
Ceramic Studio is a dealer and distributor of premium tiles, sanitaryware, bathroom fittings, kitchen accessories, and related products from brands such as Kohler, Nexion, Roca, Hansgrohe, Delta, Cera, and others.
These Terms & Conditions govern your use of our website and services.
2. Acceptance of Terms
By visiting our website, making an inquiry, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of the website.
3. Products & Services
We strive to ensure that all product descriptions, specifications, pricing, and images displayed on the website are accurate. However:
- Product colors and finishes may vary slightly from actual products due to screen settings and photography.
- Product availability is subject to stock and supplier availability.
- We reserve the right to modify, discontinue, or update products and pricing without prior notice.
4. Pricing & Payments
- All prices are subject to change without notice.
- Prices may or may not include applicable taxes, transportation, installation, or handling charges unless specifically mentioned.
- Payments must be completed through approved payment methods accepted by Ceramic Studio.
We reserve the right to cancel or refuse any order in case of pricing errors, suspected fraud, or unavailable stock.
5. Orders & Confirmation
- Orders are considered confirmed only after payment verification and confirmation from our team.
- Ceramic Studio reserves the right to reject or cancel any order at its discretion.
- Customers are responsible for providing accurate billing, shipping, and contact information.
6. Delivery & Shipping
- Delivery timelines are estimated and may vary depending on product availability, logistics, and location.
- Delays caused by manufacturers, transport providers, weather conditions, or unforeseen circumstances are not the responsibility of Ceramic Studio.
- Customers should inspect products at the time of delivery and report any damage immediately.
7. Returns & Replacements
Returns or replacements may be accepted only under the following conditions:
- Wrong product delivered
- Manufacturing defects
- Damaged product received during delivery
Claims must be reported within 48 hours of delivery with proper proof such as photos or invoices.
Products that have been used, installed, or damaged due to improper handling are not eligible for return or replacement.
8. Warranty
Warranty terms for products are governed by the respective manufacturer or brand policies.
Ceramic Studio does not provide separate warranties unless explicitly mentioned.
9. Intellectual Property
All website content including:
- Logos
- Text
- Images
- Graphics
- Product displays
- Website design
are the property of Ceramic Studio or respective brand owners and may not be copied, reproduced, or used without written permission.
10. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to website systems
- Upload malicious software or harmful content
- Misuse website information or services
11. Limitation of Liability
Ceramic Studio shall not be held liable for:
- Indirect or consequential damages
- Installation-related issues
- Product misuse by customers
- Delays beyond our control
- Minor color or texture variations in tiles and fittings
Our total liability shall not exceed the amount paid by the customer for the purchased product.
12. Third-Party Brands
Our website may display products from third-party manufacturers and brands. All trademarks, logos, and brand names belong to their respective owners.
13. Privacy
Your use of the website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.
14. Changes to Terms
Ceramic Studio reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Visakhapatnam, Andhra Pradesh.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Ceramic Studio
📞 Phone: 095738 07070
📧 Email: ceramicstudio.vizag@gmail.com
📍 Address: Krishna Mohan Plaza, 45-56-1/2, Narsimha Nagar, NH-16, near Port Hospital, Andhra Pradesh 530027
🌐 Website: www.ceramicstudio.info
